Holiday Notice Dear friend: The Chinese Spring Festival is coming.Please be noticed that the holiday will start from 23rd,January to 5th,February.The customer service is available and orders are accepted during the holiday.Orders will be sent from 6th, Feb. Sorry for the delay shipping,hope you can understand it! If you have any question do not hesitate to contact with us. Happy New Year!!! Best regards, SHINE WATCH STORE
1.>How can track my parecl?
You can track your parcel shipping information on your orders details right side .
2.>Shipping address security and full name required.
Full name and address was required for normal pick up when you place orders.
3.>What can I do when purchase protection time is running out?
If your purchase protection time is running out, please remind us to extend it. So that your money will not to our account
before you get parcel .
4.>Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs
tax that should be paid by buyer.
5.>If I get bad Watch ,how can I do ?
If you get bad watch ,pls leave message to us before make dispute . Our customer service will give you tow solution as below:
One solution : Refund full money to you . Second solution : we will resend new good watch to you .
1.> If you are satisfied with our products and services, please share photos and leave your positive feedback and 5 stars.
2.> If you not satisfied our porducts, pls contact us before you leave negative feedback, we will provide solution to you till you satisfied.
1.>We can guarantee parcel will be sent out within 72 hours after you make payment .
2.>We did not guarantee delivery time ,because we aren’t Logistics Company ,but usually no more than 60 days .
Thanks for your browsing & Have a nice shopping time