1. Are the shoes photos real?
Yes, all the photos displayed are 100% real, and photos are all taken by ourselves, but maybe there are some color shading because of the monitors.
2. When will you ship my order?
Generally most of our products are in stock; your order will be shipped out within 3-4 working days after your payment is verified by Dhgate. But in case of any hot products are temporarily out of stock, we will contact you ASAP to ask an extension or change other items or any of your suggestion.
3. How long can I receive my order?
China Post Air Mail: 20-60 working days, Cheap but very slow
EMS: 7-10 working days, Safe & Low tariffs
DHL: 5-7 working days, Safe & Fast
UPH: 5-7 working days, Safe & Fast
If buyers buy three pairs or more than three pairs one time, we will send out by DHL,UPH, EMS or the other fast express, different countries, we will choose different express.
4. Please note that: Free shipping by China Air Mail usually takes 20-30days. And it takes even longer example 50-60days. Please be patient if you dont get the goods quickly after delivery. Or you can choose DHL, EMS, or the other express service, but please contact us to add extra shipping cost for quickly delivery.
5. How about the quality of the items?
We will check the shoes carefully before shipping, and we will try our best make sure all the shoes are good. Though its possible with small thread, dust, a little smell, we do affordable buyers wear, but not luxury; please think twice before you order
6. How about refund/replacement?
If There is any problems, please contact us within three days after order received, if your goods in your possession over four days, it is considered used we will not issue you refund or replacement.
If you are happy with your purchase, please leave us positive feedback, and our automated feedback system will immediately leave you positive feedback as well.